Bremen and Buchanan Outage
On Tuesday, Feb. 13, Atlanta Gas Light experienced an outage on its system, affecting natural gas service to customers in Bremen, Buchanan and Waco.
Atlanta Gas Light continues to work diligently to restore natural gas service in Bremen and Buchanan. Of the estimated 3,500 meters impacted, field representatives are focused today on safely restoring service to the remaining 800 customers. We will continue relight efforts and anticipate the majority of customers will have natural gas service restored by Friday evening. As a reminder, Atlanta Gas Light representatives will need to enter customers’ homes and businesses to check and relight appliances before services can be restored. Crews will continue to work throughout the weekend and are prepared to make multiple visits to customer premises to ensure their natural gas service is restored.
We apologize for the inconvenience and appreciate your continued patience.
When we need to access meters, homes or businesses, our employees will be in uniform and will have photo identification. If you have any concerns about our field service representatives visiting your home, please contact customer care at 800.427.5463.If you are concerned about a natural gas leak, please call 877.427.4321.