ATLANTA – November 15, 2023 – With utility scams on the rise, it is more important than ever for customers to know how to spot and protect themselves from these scams. Atlanta Gas Light joins 130 U.S. and Canadian energy companies on Utility Scam Awareness Day - November 15, 2023 to raise awareness and to help educate customers.
Utility scams, often referred to as imposter scams, cost American consumers $2.6 billion in 2022**. Many natural gas, electric and water customers throughout the country are being targeted by impostor utility scams each day.
In recent years, scammers have gotten deceptively creative utilizing social media along with increased calls, texts, emails and in-person tactics, contacting electric and gas customers asking for immediate payment to avoid service disconnection.
Atlanta Gas Light strongly encourages customers to stay vigilant of potential scam activity such as:
Atlanta Gas Light also takes proactive measures to protect customers.
Customers who suspect or experience fraud should hang up, delete the email or shut the door, then immediately contact local authorities.
For more information, visit atlantagaslight.com/fraudprotection.
Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America’s premier energy company. Southern Company Gas serves approximately 4.3 million natural gas utility customers through its regulated distribution companies in four states with approximately 666,000 retail customers through its companies that market natural gas. Other nonutility businesses include investments in interstate pipelines, asset management for natural gas wholesale customers and ownership and operation of natural gas storage facilities. For more information, visit southerncompanygas.com.
Media Contact:
Alicia Young
c: 770-658-9728
e: aliyoung@southernco.com