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Exclamation Icon Leaks, Odor or Emergencies 877.427.4321
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Atlanta Gas Light Suspends Regular Operations in Southeast Georgia Due to Winter Weather

ATLANTA, Ga. – Jan. 3, 2018 – While potentially dangerous road conditions exist in the southeast Georgia region, Atlanta Gas Light has suspended regular operations, but continues to  respond  to emergencies.

With the safety of its customers and communities as its highest priority, Atlanta Gas is providing the following guidelines associated with natural gas meter and appliance venting safety:

Appliance Safety

  • Never use natural gas appliances, such as ovens or the burners on a stove, to heat your homes or businesses.
  • Make sure your heating system, water heater and any other natural gas appliances are serviced and inspected annually by a qualified licensed professional.
  • Do not use any defective natural gas appliance until it has been inspected, serviced and determined to be safe by a qualified plumber or heating, ventilation and air conditioning (HVAC) professional.

Carbon Monoxide Safety

  • To ensure the safe, proper operation of natural gas appliances, such as a furnace or water heater, and to prevent the potentially hazardous buildup of carbon monoxide within your home or business, ensure that outdoor vent openings and air intakes are not obstructed by snow or ice.
  • If you smell natural gas or suspect carbon monoxide is present in your home or business, immediately leave the area and call 9-1-1 or 1-800-492-4009 from a safe location.
  • Seek medical attention immediately if anyone in your home or business experiences possible symptoms of carbon monoxide poisoning, which include headache, dizziness, fatigue, nausea and vomiting.

Meter Safety

  • Know where your natural gas meter is located.
  • Following a weather emergency, ensure the gas meter is visible and the area surrounding the meter is free of trash and debris. Mechanical equipment used after the storm to clean up a location may damage the meter if it is hidden.
  • Exercise caution removing snow or ice from your natural gas meter assembly. Use your hands or a broom, not a shovel, to brush away snow or ice from your meter and regulator. Never kick or hit your gas meter or its piping with a hammer or any hard object to break away built-up snow or ice.
  • If a natural gas meter is damaged or underground gas line is exposed, immediately leave the area and call 9-1-1 or the Atlanta Gas Light 24-hour emergency response number at 1-877-427-4321.

Detecting Gas Leaks

  • If you smell the rotten egg odor that is often associated with natural gas or suspect carbon monoxide is present, immediately leave the affected area and call 9-1-1 or the 24-hour emergency response line at 1-877-427-4321 from a safe location.
  • Never try to identify the source of a leak yourself.
  • If the odor of natural gas is present, do not use a telephone or cell phone in the area of the odor. Do not turn light switches on or off. Do not operate any appliance or do anything that might cause a spark, such as lighting a match.

Damage Prevention

  • Heavy snow and ice may weigh down power lines and tree limbs, causing them to fall. If a natural gas meter is damaged or underground gas line is exposed, immediately leave the area and call 9-1-1 or the 24-hour emergency response line at 1-877-427-4321 from a safe location.

For more information and weather-related updates, visit www.atlantagaslight.com and follow us on Facebook and Twitter @atlantagaslight.

About Atlanta Gas Light
Atlanta Gas Light is one of seven natural gas distribution companies of Southern Company Gas, a wholly owned subsidiary of Southern Company (NYSE: SO). Atlanta Gas Light provides natural gas delivery service to more than 1.6 million customers in Georgia. In operation since 1856, the company is one of the oldest corporations in the state. For more information, visit atlantagaslight.com.

About Southern Company Gas
Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America’s premier energy company.  Southern Company Gas serves approximately 4.6 million natural gas utility customers through its regulated distribution companies in seven states and more than 1 million retail customers through its companies that market natural gas and related home services. Other nonutility businesses include investments in interstate pipelines, asset management for natural gas wholesale customers and ownership and operation of natural gas storage facilities. For more information, visit Southern Company Gas at southerncompanygas.com. 

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Media Contact:
Mekka Parish
o: 404.584.4165  |  c: 404.387.8067 |  msparish@southernco.com