Exclamation Icon Leaks, Odor or Emergencies 877.427.4321
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Exclamation Icon Leaks, Odor or Emergencies 877.427.4321
811 Icon Call Before You Dig
Dial 811

Get ready for hurricane season!

With the official start of 2012 Atlantic hurricane season, Atlanta Gas Light encourages customers to take the necessary precautions to keep themselves and their families safe.

ATLANTA — June 4, 2012 — Hurricane season has begun and will go through November. Being prepared is the best course of action in dealing with severe weather events. 
  
Following the formation of two named storms in the Atlantic before the official start of hurricane season on June 1, Atlanta Gas Light is taking this opportunity to remind customers of natural gas safety tips that can help keep their homes and families safe before or after a storm hits. 
  
“The storms kicked off the season early, and could be a prelude of what’s to come,” said Steve Lindsey, President, Atlanta Gas Light. “While there was no substantial impact to customers in our service territory, both storms served as a reminder to start reviewing natural disaster plans.” 
  
Below are recommended guidelines associated with natural gas safety during a weather emergency: 
  
Detecting Gas Leaks 
  • Natural gas is injected with a distinct odor, which many people equate to that of rotten eggs. If the odor of gas is present, immediately leave the affected area and call the 24-hour emergency response line, at 1-877-427-4321 from a safe location.
  • Residents should never try to identify the source of a leak themselves.
  • If the odor of gas is present, do not use a telephone or cellular phone, turn light switches on or off, operate any appliance or do anything that might cause a spark, such as a lighting a match.
 
Call “Georgia 811” 
  • Before removing downed trees, customers should dial the 8-1-1 hotline to have the location of underground utility lines because downed trees could become tangled with the natural gas lines. 
 
Meter Safety 
  • Customers are encouraged to know how to locate their natural gas meter. 
  • During a weather emergency, ensure the gas meter is visible, and the area surrounding the meter is free of trash and debris. Mechanical equipment used after the storm to clean-up a location may damage the meter if it is hidden.
  • If a natural gas meter is damaged or gas line is exposed, immediately leave the area and call the Atlanta Gas Light 24-hour emergency response number at 1-877-427-4321.
 
Appliance Safety
  • Customers are advised to leave their natural gas service on during a hurricane or severe storm. Most gas appliances have safety valves that shut off the flow of gas automatically if the pilot light goes out. 
  • If flooding occurs at a residence or business and the gas appliances are under water, do not try to operate the appliances. Contact Atlanta Gas Light or a qualified service professional to conduct a safety inspection.
For more information on natural gas safety, visit http://www.atlantagaslight.com/BePrepared
  
About Atlanta Gas Light
Atlanta Gas Light, a wholly owned subsidiary of AGL Resources (NYSE: GAS), provides natural gas delivery service to more than 1.5 million customers in Georgia. In operation since 1856, the company is one of the oldest corporations in the state. For more information, visit www.atlantagaslight.com
  
About AGL Resources 

AGL Resources (NYSE: GAS) is an Atlanta-based energy services holding company with operations in natural gas distribution, retail operations, wholesale services, midstream operations and cargo shipping. As the nation’s largest natural gas-only distributor based on customer count, AGL Resources serves approximately 4.5 million utility customers through its regulated distribution subsidiaries in seven states. The company also serves more than 1 million retail customers through its SouthStar Energy Services joint venture and Nicor National, which markets natural gas and related home services. Other non-utility businesses include asset management for natural gas wholesale customers through Sequent Energy Management, ownership and operation of natural gas storage facilities, and ownership of Tropical Shipping, one of the largest containerized cargo carriers serving the Bahamas and Caribbean region. AGL Resources is a member of the S&P 500 Index. For more information, visit www.aglresources.com.

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Media Contact 
Kristie Swink Benson 
Office: 404-584-3167
kbenson@aglresources.com

Media Contact 

Kristie Swink Benson

Office: 404-584-3167

kbenson@aglresources.com